Your voice, your rights, your choice and control
We stand alongside you to navigate government systems, housing, MSD, and disability support across Hamilton and the Waikato region.
Meet our team
Behind every service we provide is a dedicated team of professionals, each bringing their unique expertise and enthusiasm to our business.
Becky Smith
Founder
Behind every service we provide is a dedicated team of professionals, each bringing their unique expertise and enthusiasm to our business.
Behind every service we provide is a dedicated team of professionals, each bringing their unique expertise and enthusiasm to our business.
Benjamin Wood
Design Director
022 079 8942:
Contact
82 Higgins Road
3204 Frankton
Opening Hours
Contact
Tues- Fri: 9am - 5pm
Saturday: 10am - 3pm
Sunday: Closed
Socials
How we can help you
We offer independent, community-led advocacy grounded in lived experience. We do not speak for you — we stand with you so you get what you are entitled to.
Navigating health services, NASC assessments, funding options, and community support rights.
Disability advocacy
Housing support
Assistance with MSD housing assessments, social housing, emergency placement, and tenancy issues.
MSD & benefit help
Understanding entitlements, preparing for appointments, and upholding your rights with Work and Income.
WHAT MAKES US DIFFERENT
“Most services only cover disability or only complaints. We look at your whole situation together. We are not government‑run — we work for you, not the system. Where others say ‘no’, we help you find a way forward.”
“Your Life. Your Choice. Your Control.”
Independent advocacy — MSD • ACC • Housing • Safety • Rights
📋 ONE‑SENTENCE SCRIPT — for anyone to tell others
“If someone is stuck with MSD, housing, benefits or rights — especially vulnerable people or those with disability — send them to Choice and Control Advocacy Service in Hamilton. We’re independent, lived‑experience led, and help people stay in charge of their own lives.”
Traditional version
Our Father, who art in heaven,
hallowed be thy Name;
thy kingdom come;
thy will be done;
on earth as it is in heaven.
Give us this day our daily bread;
and forgive us our trespasses,
as we forgive those who trespass against us;
and lead us not into temptation,
but deliver us from evil.
For thine is the kingdom,
the power, and the glory,
for ever and ever.
Amen.
The Lord's prayer
Meet Mark Matheson
He been involved with people for so long now in many
Mental health struggles Mark is blind himself he became
Blind at early age. Work with advocacy help people with winz acc as well. Mark may work from home and in the office
Meet our team
Behind every service we provide is a dedicated team of professionals, each bringing their unique expertise and enthusiasm to our business.
Mark Matheson
Customer Service Manager
Malcolm Matheson
Customer Service Manager Becky Smith
Behind every service we provide is a dedicated team of professionals, each bringing their unique expertise and enthusiasm to our business.
Lawn care and garden maintenance help
Need odd jobs, lawn mowing, or garden tidying sorted around your home? At Choice & Control Advocacy services, we help connect clients and whānau across Hamilton with reliable, hands-on practical support so your property stays safe, tidy, and well maintained. Give us a call today or get in touch to find out how we can assist you.
This is where our journey begins. Get to know our business and what we do, and how we're committed to quality and great service. Join us as we grow and succeed together. We're glad you're here to be a part of our story.
Beyond the ordinary
Thank you for taking the next step
Kia ora and hello,
We want to share a sincere thank you for taking the time to connect, talk, or meet with us at Choice & Control Advocacy Service in Hamilton.
It means so much that you are willing to learn about our work and consider how we can work together to support people across our community — especially those facing hardship, housing struggles, disability barriers, or unfair judgements. We know how overwhelming it can feel when support falls away or rules feel stacked against you. That is exactly why we exist: to stand beside people, ensure they know their rights, and keep their choice and control at the centre.
Your interest and your next step forward — whether that involves sharing our mission, partnering with us, helping us reach more people, or offering practical resources — matters deeply. Every bit helps us ensure nobody has to walk these paths alone.
We are ready to work alongside you whenever you are. If you have questions, ideas, or would like to talk again, please reach out to us at choiceandcontrol2026@gmail.com.
Our goals :
Are to help you make your choice to be heard
People to listen to you
You to take control of your own life and stand for your rights
We deliver quality you can count on. Discover what we have to offer and take the next step today.
Make a strong first impression
We deliver quality you can count on. Discover what we have to offer and take the next step today.
Our promise to you
Your voice matters. Your decisions count. We help you stay in control — and we will never turn you away.
Frequently asked questions
It all began with a simple idea fueled by a deep passion. As a small business, we pride ourselves on personal attention and dedication to every detail. Our approach is rooted in quality and integrity, ensuring that everything we do reflects our commitment to excellence.
Rooted in lived experience
Choice & Control Advocacy is a local, community-led service founded and led by Becky (Rebecca Jane Smith). Having personally experienced housing hardship, disability, and the challenges of navigating New Zealand systems, Becky provides compassionate, informed support to individuals and whānau across Hamilton and the wider Waikato.
Every person deserves dignity, security, and respect. Read how standing together has helped members of our community achieve stability and control over their lives.
Empowering real stories in the Waikato
"I finally understood my rights with NASC and funding options. Choice & Control Advocacy genuinely listens and never pushes you around."
Opening Hours
Tues - Fri: 9am - 5pm
Saturday: 9am - 12pm
Sunday: Closed
"Becky came with me to my MSD appointment when I felt completely overwhelmed. Having someone in my corner made all the difference in getting my housing sorted."
Hamilton client
Waikato resident
Community member
"Living with a disability made dealing with tenancy issues stressful. Having local support grounded in real understanding restored my dignity."
Stay informed and connected
Information
We pride ourselves on our adaptability and commitment to excellence in every aspect of our service. Explore what we have to offer and how we can contribute to your success.
View our latest work
Discover our collection of creative work and visual projects. Each piece showcases our attention to detail and commitment to delivering results that exceed expectations.
Becky Smith manager of Choice &Control Advocacy Service and she will also be happy to support anyone that needs help.
View our latest work
Discover our collection of creative work and visual projects. Each piece showcases our attention to detail and commitment to delivering results that exceed expectations.
Explore our latest community updates, guidebooks on navigating MSD and housing rights, and news from across Hamilton and the Waikato region.
Behind every service we provide is a dedicated team of professionals, each bringing their unique expertise and enthusiasm to our business.
Customer Service Manager
Get in touch
Choice & Control Advocates services
Hamilton, Waikato
New Zealand
Email choiceandcontrol2026@gmail.com
Behind every service we provide is a dedicated team of professionals, each bringing their unique expertise and enthusiasm to our business.
Founder
Address
82 Higgins Road
3204 Frankton
Meet our team
Our location
Social media
Beyond the ordinary
This is where our journey begins. Get to know our business and what we do, and how we're committed to quality and great service. Join us as we grow and succeed together. We're glad you're here to be a part of our story.
Information
We pride ourselves on our adaptability and commitment to excellence in every aspect of our service. Explore what we have to offer and how we can contribute to your success.