How we stand alongside you
Choice and Control Advocacy Service — Hamilton
New Zealand’s only independent, lived‑experience led service carrying this name. We wrap support around MSD, ACC, housing, tenancy, safety and rights — putting you in charge of your own life. Based in Hamilton, serving Waikato and nationwide.
Choice and Control Advocacy Service
Independent, lived‑experience advocacy. MSD • ACC • Housing • Rights • Safety. Your choice, your control. Hamilton — serving Waikato & beyond.
“We’re New Zealand’s only dedicated Choice and Control Advocacy Service — built from lived hardship and disability. We go beyond standard support: helping people navigate MSD, ACC, housing disputes, safety needs and more — so every person stays in charge of their own future.”
You deserve real choice and control over your own life. We don’t speak for you — we walk with you, helping you understand your rights, navigate complex systems, and get the support you are entitled to across Hamilton and the wider Waikato.
Disability advocacy and rights
Housing and tenancy support
Guidance to navigate health services, NASC assessments, disability funding, and community support so you get the essential care you deserve.
Dedicated help communicating with Kāinga Ora, private landlords, emergency housing providers, and navigating urgent tenancy disputes.
Work and Income and benefit help
Support understanding your full entitlements, preparing documentation, attending MSD appointments, and handling reviews or official appeals.
Hardship relief and community care
Confidential, non-judgmental assistance for individuals and whānau facing homelessness or severe financial hardship, connecting you with vital local resources.
Our story
We are a dedicated team committed to crafting exceptional experiences. Our focus lies in providing reliable and innovative solutions, driven by a deep respect for quality and a genuine desire to exceed expectations.
Our history
From modest beginnings, we've grown through unwavering dedication and a commitment to continuous improvement. Each step has reinforced our core belief in the power of collaboration and the importance of integrity. We're passionate about what we do, and we're excited to share our story with you.
Our story

Beyond the ordinary
This is where our journey begins. Get to know our business and what we do, and how we're committed to quality and great service. Join us as we grow and succeed together. We're glad you're here to be a part of our story.
Support our independent advocacy
No government funding • No NZ organisation funding • No grants
Built my own way — straight from the heart. Choice & Control Advocacy is entirely self-funded and driven by lived experience. Your kind koha and donations keep us standing beside our community across Hamilton and beyond.
Direct bank transfer:
Account: 38-9016-0431287-13
Name: R Smith — Choice & Control
Reference: Donation / Your name
Māori: Kāore he pūtea kāwanatanga • Kāore he pūtea tautoko. Nāku ake i tīmata — mā ō koutou koha mātou e tū ai.
Samoan: Leai se tupe a le malo • Leai se tupe lagolago. Na ou faia lenei — o lau foaʻi e faatumauina ai i matou.
Our history
From modest beginnings, we've grown through unwavering dedication and a commitment to continuous improvement. Each step has reinforced our core belief in the power of collaboration and the importance of integrity. We're passionate about what we do, and we're excited to share our story with you.